Privacy Policy

Digithink Technologies ("we", "our", "us") operates the sync.d platform at sync.digithinktech.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

• To provide, maintain, and improve the sync.d platform
• To process transactions and send related information
• To send administrative information (updates, security alerts, support messages)
• To respond to comments, questions, and customer service requests
• To monitor and analyze usage and trends to improve user experience

The sync.d browser extension can record the meetings you join on Google Meet, Zoom or Microsoft Teams. When it does:

• The recording (audio, and video when it is captured) is saved to the Google Drive of the account that owns the project, in a folder named "sync.d Recordings". We do not store the recording file on our own servers.
• To make a transcript, a copy of the audio is sent to OpenAI, which processes it for us as a subprocessor and returns the text.
• The transcript is stored in sync.d with the meeting. sync.d can also send the transcript to OpenAI to write meeting notes and suggest tasks, which are stored in sync.d too.

The agency that records a meeting is responsible for telling everyone in it that the meeting is being recorded and transcribed, and for getting their consent where the law requires it.

If you connect a Google account, sync.d asks only for the access each feature needs:

• Gmail (send only): sends proposals, invoices and other workspace emails from your Gmail address. sync.d cannot read, search or delete your email.
• Google Drive (only files sync.d creates or you open with it): creates project folders and stores meeting recordings and signed proposals. sync.d cannot see the other files in your Drive.
• Google Calendar: creates meetings with Google Meet links and checks when you or your team are free, so clients can book a time.
• Your Google email address: shows which Google account is connected.

We use this access only for the features above. You can disconnect Google in Settings at any time, or remove sync.d from your Google Account permissions page.

If you sign in with Google or Apple, they send us your name, your email address and an account ID. We use these only to sign you in. Signing in this way gives sync.d no access to your Gmail, Drive or Calendar, or to anything else in your Google or Apple account.

We do not sell your personal information. We share data only with:

• Service providers that run parts of sync.d for us: Cloudflare (hosting and database), OpenAI (transcription and AI features such as proposal drafts and meeting notes), Google (the Gmail, Drive and Calendar features you connect), Resend (email delivery), and Polar and PayPal (payments)
• Google Analytics and Microsoft Clarity, only if you accept analytics cookies (see section 10)
• Legal authorities when required by law or to protect our rights
• Business transfers in the event of a merger, acquisition, or sale of assets

We implement industry standard security measures including encryption in transit and at rest, secure HttpOnly cookies, single use magic link tokens, and rate limiting. No method of transmission or storage is 100% secure.

• We keep your account data, including transcripts and meeting notes, for as long as your account is active.
• Account owners and admins can delete recordings, transcripts and minutes at any time from the project's Recordings panel. Deleting a recording also removes the files sync.d saved to the connected Google Drive. You can also delete those files in Google Drive yourself.
• Account deletion: email us from the address on the account and ask us to delete it. We will delete the account and the data stored in sync.d, and reply to confirm. Some records, such as invoices, may be kept longer where the law requires it. Files in your own Google Drive stay there until you delete them.

For any deletion request, contact [email protected].

You have the right to:

• Access, update, or delete your personal information
• Object to or restrict our processing of your data
• Request data portability (export your data)
• Withdraw consent at any time

To exercise these rights, contact [email protected].

Our service is not directed at individuals under 18. We do not knowingly collect personal information from children.

Your data may be transferred to and processed in countries outside your country of residence. By using our service, you consent to such transfers.

We may update this Privacy Policy. Material changes will be communicated via email or a notice on the service.